Accept Donations in the Checkout
March 25, 2024
Ticketing

You can now accept donations in the checkout flow. The consumer has the ability to donate any amount desired. Optionally, they can elect to cover the cost of credit card processing to ensure the full amount of the donation is received.

Please note: This feature needs to be turned on by the Opendate team. Please reach out to us if you wish to take advantage of this new capability.

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Credit Card Chargeback Challenger
March 21, 2024
New

You will now receive email notifications when a consumer has disputed a credit card transaction. The email will direct you to the Credit Card Challenger where you can select a disputed transaction, submit evidence to challenge the dispute, and Opendate will submit to the credit card company on your behalf.

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Video:

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Universal Promo Codes
March 7, 2024
Enhancement

You can now set the total number of universal promo codes available, in total and by event. For example, if you wish to have a promo code that applies across all events but limited to 100 total redemptions across all events, you would set "Total Number Available" to 100. If you wanted to limit those 100 total redemptions to be a maximum of 10 per event, you would set "Number Available Per Event" to 10. Leaving either field blank enables to promo code to be used as many times as possible.

As a reminder, you can set universal promo codes that apply to all events or you can set event-specific promo codes that apply to specific events only.

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Customize the Advance
March 2, 2024
Enhancement

You can now turn specific items in the show advance on or off, allowing you to customize the advance for different audiences. For example, if you are sending an advance to the production team, you can hide certain details like the show announce date or on-sale date.

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Add Custom Tags to Offers
February 23, 2024
New
Offer

You can now add custom tags / labels to an offer. This enhancement allows venues and buying teams to add whatever tags they wish to an offer for greater filtering and sorting. In addition, reporting has been updated to allow filtering of offers by tag(s).

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Multiple Currency
February 14, 2024
Enhancement
Settlement
Offer

You can now set a secondary currency in Opendate and display this secondary currency on offers and settlements. The conversion rate is automatically updated daily. Additionally, you can manually set the conversion rate if desired.

To enable this, visit your account settings and set the secondary currency:

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Once the secondary currency has been turned-on, you can determine the display of the secondary currency by event in offers and settlements in Opendate:

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Watch a short video on how to use this new capability:

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New Report: Attendance by Event
February 11, 2024
New
Reporting

You can now view attendance by event. This report shows the total number of tickets sold and the total number of attendees who were scanned into the event.

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New Report: Fans by Location
February 10, 2024
New
Reporting

You can now view fan location data by date and/or event to improve targeting by geography.

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# of Tickets to Breakeven on Offer Build
February 2, 2024
Enhancement
Offer

When building an offer, we have added a tool tip to better explain how the breakeven point is calculated.

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Custom Agreements in Checkout
January 19, 2024
New

We have added the ability for a venue to add a custom agreement to the checkout process. This custom language is added within the checkout flow and acceptance is required in-order to complete the purchase.

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Offers now show Hold Dates instead of TBD
January 15, 2024
Enhancement
Offer

The Offer in Opendate now includes the dates held on the calendar (when applicable) instead of TBD

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Ability to Hide Items on Settlement
January 15, 2024
Enhancement
Settlement

Hide-from-Settlement.png

Greater Flexibility in Displaying Financial Details on the Settlement

We're excited to introduce an update that helps music venues manage and present their financial offers and settlements. Recognizing the diverse needs of our clients, we've enhanced our software to offer more control and flexibility.

Key Updates:

Complete Visibility by Default: Now, all line items will be displayed by default in both offers and settlements, even if the upside percentage is set to 0%. This change ensures that you have a comprehensive view of your financial details at all times.

Existing 'Don’t Show in Offer' Feature: Leverage our existing functionality to selectively hide specific line items in offers. This means you can choose to display only the most relevant items, maintaining clarity and focus.

No Additional Development Required: This user-friendly feature is already part of our software, ensuring a seamless transition to the new default display setting.

New Settlement Display Flexibility: A brand-new option for each line item in settlements. While everything shows by default, you now have the power to hide any item from CSV and PDF exports with a simple toggle.

Synchronized with Offer Settings: To streamline your workflow, selecting to hide an item in the offer will automatically hide it in the settlement PDF. However, these settings can be independently adjusted, providing unmatched customization. For instance, hide an expense in the offer but display it in the settlement.

Empowering Music Venues with Choice: This update is all about giving you more control over how you present and manage your financial information. Whether it's maintaining a full overview or selectively showcasing certain details, Opendate adapts to your specific needs.

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Wording Change to Settlement
January 15, 2024
Enhancement
Settlement

On the Settlement, the Total Due (Artist) how reads Total Potential Due (Artist)

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